What is the check-in and check-out policy at The Crystal Lodge?
Check-in is at 16:00 and check-out is by 11:00.
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The Crystal Lodge
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Key details
About the Hotel
4154 Village Green, Whistler, V0N 1B4,
- Steps from Whistler Olympic Plaza
Great
8.7
9.1
4.5
4.3
?️ 2025 Travelers' Choice Award-winning ski lodge in Whistler Village center
Location and Arrival
The Crystal Lodge sits in the middle of Whistler Village, 5 minutes' walk from the
Accommodations
The hotel offers
Activities and Ski Services
Guests have complimentary access to a
Dining and Entertainment
The hotel has
Family and Pet Amenities
Families can use the
Highlights
Location: 5-minute walk to Whistler Village Gondola
Rooms: Suites with full kitchens and fireplace options
Dining: 3 restaurants plus Starbucks on site
Weekly Activity: Ski valet and equipment rental on site
2025 Award: Tripadvisor Travelers' Choice Award winner
Pet Policy: Free pet stay with bowls, blankets, treats included
“The location in Whistler Village is truly unbeatable. I appreciate that they welcome pets and offer special services for them. However, some guests have reported issues with cleanliness and noise, which is definitely a concern.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Deluxe Queen Room Two Queen Beds Sofa Bed2 persons42 m²2 King Size BedsAir conditioningHeatingroom details
- Deluxe King Studio Sofa Bed2 persons45 m²1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
- Deluxe One Bedroom Queen Suite Kitchen2 persons63 m²1 King-size bedAir conditioningBalconyroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Housekeeping
- Ski equipment hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Sauna
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Crystal Lodge invites guests to indulge in a diverse culinary landscape, featuring enticing Italian classics, local flavors, and international favorites. With an array of inviting dining settings, each venue promises a memorable experience to delight every palate.
Location
4154 Village Green, Whistler, V0N 1B4,
Explore Whistler
Local Highlights
Squamish Lil'wat Cultural Centre
17 minutes' walk
Cultural hub showcasing Indigenous heritage, art, and history through interactive exhibits and guided tours.
Whistler Olympic Plaza
11 minutes' walk
Site of numerous Olympic events, featuring picturesque gardens, a playground, and outdoor events year-round.
Audain Art Museum
8 minutes' walk
Exquisite collection of British Columbian art, including works by the renowned 19th-century painter Emily Carr.
Whistler Sliding Centre
25 minutes' walk
Home to thrilling bobsleigh, skeleton, and luge activities, with guided tours available for a unique winter experience.
Mountain Biking
5 minutes' walk
Access some of the world's best mountain biking trails at Whistler Blackcomb Mountain Bike Park, suitable for all skill levels.
Scandinave Spa Whistler
25 minutes' walk
Relaxing spa experience offering therapeutic baths surrounded by nature. Reservations recommended for treatments.
Fathom Stone Art Gallery
5 minutes' walk
Local gallery featuring unique stone art pieces. Ideal for art enthusiasts seeking to appreciate local talent.
Fire and Ice Show
5 minutes' walk
Weekly winter show featuring thrilling ski and snowboard performances combined with fire displays - a must-see.
Buffalo Bill's Bar & Grill
1 minute' walk
Casual dining with pub-inspired dishes and vibrant atmosphere, known for their hearty burgers and local beers.
Basalt Wine And Salumeria
5 minutes' walk
Charming wine bar offering a variety of local and international wines paired with artisanal meats and cheeses.
La Bocca
4 minutes' walk
Italian cuisine featuring pizza and pasta dishes in a cozy setting. Great choices for family-style dining.
21 Steps Kitchen & Bar
5 minutes' walk
Upscale dining with seasonal ingredients and an extensive wine list, offering stunning views of the surrounding mountains.
Whistler Village
10 minutes' walk
Lively village center full of shops, cafes, and nightlife options, perfect for evening strolls after a day of activities.
Moe Joe's
5 minutes' walk
Popular nightspot featuring live music and dance floors, known for a vibrant atmosphere and late-night events.
Garibaldi Lift Co. Bar & Grill
3 minutes' walk
Casual bar with a lively atmosphere, serving great food along with local and live entertainment. Family-friendly atmosphere.
Whistler Museum
8 minutes' walk
Cultural and historical exhibitions celebrating Whistler's past, perfect for families and visitors seeking local insights.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Hindi, Tagalog / Filipino, Ukrainian
Year renovated:
2011
Number of floors:
5
Number of rooms:
158
Reviews and Ratings
Feedback about The Crystal Lodge from previous guests about their experience.
Show moreShow less
Pros
Attentive staff
Comfortable beds
Pet-friendly hotel
Convenient kitchen
Great location
Cons
Noisy lounge
Small rooms
Guest reviewsbased on 1395 reviews
jack from united kingdom
Single
loft suite sleeps 6
3 nights in November 2025
|
Reviewed: February 12, 2026
9/10
central location and spacious rooms
central location spacious room comfortable bed quiet room
The hotel is in the heart of the village. I could walk anywhere i wanted. the room i had was big and quiet. the comfortable bed ensured restful sleep (i loved the pillows!).
0 Helpful
Andrew from Canada
Single
Crystal King Room
3 nights in November 2025
|
Reviewed: December 25, 2025
6/10
limited storage slow wi-fi
the room felt quite small. storage was limited. there was also a lot of noise early in the morning from delivery trucks. it wasn't easy to sleep. the staff was friendly! but the wi-fi was slow. apply:.
0 Helpful
William from United Kingdom
Single
Crystal King Room
4 nights in August 2025
|
Reviewed: September 27, 2025
9/10
seamless process helpful staff
the check-in process felt seamless to me. i could check in partially online, thus reducing the time spent at the front desk.. the staff at the lodge were helpful and kind. the location is superb, right in the middle of the village.
the air-conditioning wasn't working as well as i expected. it got a little too warm in the room at times.
0 Helpful
Show more reviews
FAQs
About The Crystal Lodge
How far is The Crystal Lodge from the Whistler Village Gondola?
The hotel is a 5-minute walk from the Whistler Village Gondola.
What parking options are available at The Crystal Lodge?
The hotel offers private parking at a rate of 34 CAD per day without reservation.
Does The Crystal Lodge have a heated pool?
Guests can enjoy a heated outdoor swimming pool at the hotel.
What amenities are available in the rooms at The Crystal Lodge?
Rooms are equipped with a flat-screen TV, refrigerator, tea- and coffee-making facilities, and free local calling.
What dining options are available on-site at The Crystal Lodge?
The hotel features multiple on-site dining options, including an à la carte restaurant serving Italian cuisine.
Are pets allowed at The Crystal Lodge?
Pets are welcome at the hotel upon request.
What fitness facilities does The Crystal Lodge offer?
The hotel includes a modern fitness facility available 24 hours a day.
How far is Whistler Golf Club from The Crystal Lodge?
Whistler Golf Club is located just a 3-minute walk from the hotel.
What relaxation options are available at The Crystal Lodge?
Guests can unwind in the sauna or the outdoor hot tub at the hotel.
What recreational activities can guests enjoy at The Crystal Lodge?
The hotel offers a game room, skiing, hiking, and live sports events.
How close is The Crystal Lodge to the Whistler Conference Centre?
The conference centre is located 140 m from the hotel.
Is there a spa at The Crystal Lodge?
Yes, the hotel features an on-site salon and spa for guest relaxation.
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